- Please allow 4-6 weeks for our warehouse team to process and dispatch every order from our store. Once shipped, the package will be delivered within 24-72 hours.
- Pre-Orders might take up to 12 weeks to be fulfilled since each product is made to order. Please make sure to check the estimated turnaround time before placing your order as cancellations wont be eligible after 7 days from purchase.
- For any modification regarding shipping address please get in touch with our customer service. You have 48h after purchase to do so or it will automatically be processed.
- Shipping prices and rates will be calculated automatically at checkout based on the order's weight.
- International orders might be charged import duties and taxes by customs upon arrival, Avia is not responsible for any of them.
- Avia is not responsible for any lost or stolen packages and packages damaged during transit or delivery, please contact the courier directly in order to solve any problems that may arise upon transit or delivery.
- Our Shipping Courier for international orders is UPS.
- In case of returned packages due to any circumstances, the customer is responsible for the cost of re-shipping.
- Shipping is non refundable.
For any updates on your order / inquires about shipping please get in touch with us through email.
Customer Service Email: firstname.lastname@example.org