What is 'Avia is Back'?
'Avia is back' is a research and development project affiliated to the iconic basketball brand, created by and for sneaker enthusiasts aiming to bring back all of the brand's most iconic sneaker and gear silhouettes from the '80s and '90s era in its truest form.
HOW DO I GET IN TOUCH WITH YOU?
Press / Collaborations: firstname.lastname@example.org
Customer Service: email@example.com
(The estimated response turnaround time is 24 - 72h depending on the inquiry.)
CAN I RETURN / EXCHANGE MY PURCHASE?
All sales are final, meaning we DO NOT accept returns, refunds, cancellations or exchanges. Be sure to always double check your measurements, color, size and etc before purchasing. If there is defects or damages before you wear them, please contact us immediately and send them back to us for partial or full refund (depends on items condition) We are NOT responsible for incorrect/incomplete addresses provided. IF package is lost, we do NOT hold any responsibility for lost packages.
If you made a mistake on your order you have to notify us via email at firstname.lastname@example.org immediately. If your order has already been processed and has started being made, there’s a high possibility changes will not be able to be made. If you made a mistake on your address you must also email us immediately and in the email please include order number, full name, and the correct address. Remember, always make sure your order information is double checked before checkout. ( you have to email us within 24-48 hours after purchase otherwise changes cannot be made )
HOW LONG DOES SHIPPING TAKE?
Please allow 4-6 weeks for our warehouse team to process and dispatch every order from our store. Once shipped, the package will be delivered within 48-72 hours.